Heathers Heavenly Housekeeping
Heathers Heavenly Housekeeping
From deep cleans to organizing, we provide everything you need for a clean and tidy living space!
Laundry – wash, dry, fold, put away. $20/load (Up to 4 loads per visit)
Oven Cleaning – interior cleaning and sanitizing $40 ( Included in Initial deep clean as a free perk đ
Refrigerator Cleaning – interior cleaning and sanitizing including food removal if needed $50
Linen Changing – stripping and remaking beds $10/bed
Carpet shampooing – deep cleaning carpets with commercial grade carpet cleaner $0.25/sf
Windows and Doors – clean out sliding glass door tracks, thresholds, and window tracks $5/window/door
Exterior Windows– must be fold in windows accessible from inside property $5/window
PAWS Pet Services: Pet sitting, boarding, Grooming, bathing, nail trims, etc.(Contact for pricing)
Miscellaneous projects and requests are welcome! Simply email or text us with your special requests – we will give you our best rate and include the service in your next scheduled cleaning.Â
It is not necessary to be at the property during your cleaning however, if you have an alarm, please make sure we are able to disarm the alarm when we arrive and set it again when we leave. Weâll also need a key and/or instructions if needed to access the job. There is a $50 lockout fee should we arrive for a scheduled appointment and are unable to get in.
Life happens – we get it! We understand and know that at some point you may need to reschedule a cleaning. In these instances, we ask you to please call, text or email as soon as a conflict arises so we can do our best to reschedule your cleaning at the earliest convenience. With a 24-hour notice there will be no $50 cancellation charge.
If you or a member of your household gets sick with a contagious illness (i.e. the flu, COVID, chicken pox etc.) please call and reschedule your cleaning. Though we disinfect each house, it is possible we could transport germs to our next location(s). To provide the best service to ALL our customers, we prefer to wait until a household is well again. You have our word you can expect the same from our team – we will call out of a cleaning if sick to protect you and your family.
Our goal is to clean the hell out of your space. If for any reason you are not satisfied with our work, please contact us at 757-346-1611 or HeathersHeavenlyHousekeepingVA@gmail.com and we will do our very best to resolve your concerns!
Payment is due at completion of service(s). We accept cash, check and electronic payments. through our invoicing system. *Please note electronic payments are subject to a processing fee* Please make checks out to: Heather’s Heavenly Housekeeping, Inc. Please leave cash/checks in envelopes provided and place on kitchen counter.
Our typical work hours are Monday through Friday 9:00 a.m. to 5:00 p.m. we do accommodate weekend
needs on a case by case basis. We will schedule recurring appointments for the same time and weekday to create
consistency and convenience for us all.
It is not necessary to be at the property during your cleaning, however, we will require a
key, alarm code, or specific instructions to access and lock up your property. We will charge a $50 lockout fee should
your âCleaning Angelâ arrive for an appointment and not be able to access the property. If your âCleaning Angelâ has
to wait longer than 15 minutes for someone to arrive to let them in we will charge a $25 wait fee. Your âCleaning
Angelâ is paid by the hour and deserves to be compensated for their time.
Life happens, we get it! We understand and know that at some point you may need to reschedule a
cleaning and in these instances we ask that you please call, text, or email as soon as a conflict arises so we can do
our best to reschedule your cleaning at the earliest convenience. If you reschedule or cancel with less than a 48-hour
notice there will be a $50 cancellation fee.
Your âCleaning Angelâ loves tips! You may provide them with cash tips, or add them to your payment. No
pressure and no judgment if tipping is not for you.
Our goal is to leave your space feeling âHeavenlyâ clean! If for any reason you are not satisfied with our
work please contact us within 24 hours at 757-346-1611 or email us at
HeathersHeavenlyHousekeepingVA@gmail.com We will do our very best to resolve your concerns.
We require a $50 deposit for new or one time cleaning clients payable via
invoicing or Venmo. Final payment is due on the day of service. We accept checks made out to Heather’s Heavenly
Housekeeping, Venmo (Heather Smyder @HeavenlyClean) or electronic payments made through our invoicing
system. Please note electronic payments are subject to a processing fee. Late fees will be incurred if not paid within
24 hours of service.
We are all human and understand that sometimes the mess has gotten out of
control. No worries, that’s why we are here! However, quotes made site unseen are made in the good faith that the
condition of your space has been clearly communicated. If a space has excessive dirt, dust, grease, mold, pet hair or
anything else we will contact you to reassess the cost of your cleaning and charge up to $200 more to complete the
job. BioHazard fee is $50 for cleaning blood, stool, pet waste, bodily fluid, ect
Providing our clients with a fresh and so clean, clean space is what we LOVE to do!